About NextAssist Solutions

Our Mission

NextAssist Solutions provides reliable remote customer support for ecommerce businesses and startups.


Founded by Hidayath Ulla T, a customer support professional with over 5 years of BPO experience, we help companies manage customer emails, live chat, and support requests efficiently.


Our goal is simple — help businesses deliver fast, professional customer service without the cost of building an in-house support team.


  • 5+ years BPO experience  
  • Email & Live Chat support specialists  
  • Experience with US, UK and Australian customers